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The Zip World Team is expanding fast and we have the following positions available

Zip World opened in 2013 with 8 employees running the fastest zip line in the world from a small office in Bethesda. Four years later, the Zip World Family has grown to over 300 employees operating nine adventures at three stunning locations in north Wales.


 Introducing the Zip World Team

Instructor at Zip World Slate Caverns in Blaenau Ffestiniog

Zip World opened in 2013 with 8 employees running the fastest zip line in the world from a small office in Bethesda. Five years later, the Zip World Family has grown to over 300 staff operating nine unique adventures at three stunning locations in north Wales. Zip World aims to be the most recommended experience brand in the world through the provision extraordinary adventure experiences in spectacular environments.  

If you require further information and/or to see the job description, please contact Naomi Jackson at recruitment@zipworld.co.uk. 

Location: Zip World Slate Caverns, Blaenau Ffestiniog

The Zip World Instructor role:

We require the very best to join our fast growing team. We need energetic, articulate and passionate staff focused on delivering an excellent service to our discerning customer base.

Each day is different at Zip World. As a Zip World Instructor you will welcome customers and prepare them to take part on our adventures. You will ensure our guests have a great time, even those who are not participating. Prior to our guests taking part on our adventures, one of your duties may involve you will fit and removing harnesses and PPE correctly followed with instructing and briefing customers on their adventure experience. Another part of your role will be preparing our customers to go down the zip wire ensuring their experience is not only safe, but one to remember.  

We will take care of providing you with the training and support you need to be confident and successful in your role. Whilst working at Zip World, you will be offered training opportunities and gain a wide range of transferable skills.

Hours: A minimum of 68 hours per month - fixed term averaged over a 6 month period based on a rota system implemented by Zip World. 

The employment contract offered would be fixed term, for one season only. The core season will be April to October. Extensions for weekends and holidays may be offered.


Hourly rate:  You shall be paid at the National Minimum Wage rate for the initial training period only. On successful completion of the training period, your rate of pay shall increase to £8.50.

 

Person specification
 

Essential:

  • Is highly motivated
  • Have an exceptionally high regard for safety and able to work under own initiative without supervision
  • Ability to positively interact with a wide range of groups and individuals
  • Able to follow strict procedures consistently and repeatedly on our adventures
  • Be able to work with other colleagues in a dynamic environment
  • High energy levels with a cheerful attitude and the ability to work under pressure
  • Basic first aid certificate to be obtained prior to start date
  • Must like working outdoors
  • Must be able to follow company procedures diligently

Desirable:

  • Customer service experience
  • Previous outdoor adventure experience
  • To have visited a Zip World site

Staff Package:  In return for your hard working commitment you will be entitled to a number of Zip World benefits, including;

  • A number of free and discounted tickets on any of our adventures
  • Food & Beverage discounts at our sites
  • Discount on partner clothing, e.g, Garmin, Cotswold, Mountain Equipment etc
  • Discount on other local attractions
  • Social events throughout the year

Weekends, bank holidays, school holidays are our busiest times. Your working hours will be reflective of this.

Llechwedd Slate Caverns

Marketing and Events Manager

 

The Slate Caverns is one of Britain’s most exciting tourist attractions and is based in the heart of Snowdonia – combining heritage, adventure and a brand new accommodation business, launching this year, together making a destination which attracts 225,000 people a year.

We are looking for someone to take us on to the next level: to build our brand by helping us develop our products, by working with the amazing partners we have on site and by sharing your insights and experience with a management team committed to development. You will, of course, be completely familiar with social media marketing and able to share with us your own background in the worlds of public relations, print marketing and event management. Leading on new events, driving engagement, increasing visitor numbers and launching our 5* glamping business and new hotel is just the start. The ideal candidate will share our values, be creative, always up for a discussion and someone who wants to work the hours it takes and to be accountable for this critical part of our business.

For further information call Michael Bewick on 01766 830306 x 007 or email michael@theslatecaverns.co.uk

The successful candidate is likely to be able to show real experience in the areas highlighted above and we offer a salary that extends up to £31,000 for the right person.

 

Closing Date 2nd March 2018

 

As this is a non Zip World job position, please do not apply through the application form but email michael@theslatecaverns.co.uk.


Zip World aims to be the most successful, people focused, location based, adventure tourism brand in the world with the provision of exciting and shared adventure experiences in unique environments.  

We need energetic, articulate and passionate staff focused on delivering an excellent service to our discerning customer base.
 





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