Got questions? This is where you will find quick answers to everything about Zip World, from bookings and what to expect on the day to accessibility and our thrilling experiences. If something is not covered here, just reach out to the team. We are here to make sure your adventure goes without a hitch.
We do offer this as an option when you stay at the Tyn-y-Coed for a charge of £10.
Yes - all of our Forest Lodges come with complimentary WiFi, so you can stay connected throughout your stay. Whether you're streaming a film, checking in with work, or sharing your adventures on social media, you're covered.
You can refer a friend or family member and both receive a discount by following these easy steps:
1. Head to our refer a friend page or complete a booking on one of our adventures.
2. Enter your details to register including your name and email address.
3. This will then give you a unique link you can share with your friends.
4. Your friend then has to enter their email address to receive a discount code to use at our checkout.
5. Once your friend has made a booking with us, you'll also receive your discount to use with us - easy!
You can share the link with your friends by simply coping the link. You can also send the link directly to them using options such as email, Facebook or WhatsApp.
When you refer a friend, they will receive 10% off their booking for one of our adventures.
When your friend books their adventure using the referral, you will then also receive 10% off to use on your next booking with us!
You don't need to clean the cottage before leaving. Our team will strip the beds and clean the surfaces but please leave the property in a respectable manner.
Keys can be collected from a lockbox on the right-hand side of the cottage by the back door. The code for the lockbox will be provided for you through email before you check in.
You can check-in to the cottage after 4pm and check-out by 10am on the day of departure.
As only Talfryn Cottage 2 has a log burner, the first bag of firewood and firelighters are provided for that cottage.
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