FAQs
Got questions? This is where you will find quick answers to everything about Zip World, from bookings and what to expect on the day to accessibility and our thrilling experiences. If something is not covered here, just reach out to the team. We are here to make sure your adventure goes without a hitch.
Does my child need to sign a waiver?
Anyone participating in a Zip World adventure under the age of 18 years must have a waiver signed on their behalf by a parent or guardian.
I’m not happy with something on the waiver, can I have it changed?
No, our waivers are non-negotiable and cannot be amended. You cannot do a Zip World adventure without agreeing to the waiver.
I’ve had an email saying I need to sign my waiver, but I already have. What should I do?
Don’t worry, this is an automated email – thank you for completing your waiver in advance.
It won’t let me sign my waiver online, what should I do?
Don’t worry, if for whatever reason you have been unable to complete your waiver in advance, you can sign it on one of our devices on the day of your adventure.
How do I sign my waiver?
You can sign your waiver online at waiver.zipworld.co.uk.
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