FAQs
Got questions? This is where you will find quick answers to everything about Zip World, from bookings and what to expect on the day to accessibility and our thrilling experiences. If something is not covered here, just reach out to the team. We are here to make sure your adventure goes without a hitch.
What ages are Zip World activity vouchers good for?
We’ve got adventures for all ages. Each experience has its own requirements, so be sure to check out each adventure page for more details. Or use the filters to choose your adrenaline level and group type to find the perfect experience day voucher.
Is there a minimum age to participate?
Our adventures don't tend to have a minimum age, instead we use minimum height as an adventure restriction. Please check the individual adventure for the specific restrictions.
What adventures are suitable for children?
Most of our adventures are suitable for children of all ages when participating with an adult over 18 years.
Children taking part in our underground adventures must be of walking ability.
Adventures recommended for 4-11 years old:
Fforest Coaster
Bounce Below
Underground Golf
Tower Coaster
Treetop Nets
Tree Hoppers
Tiny Trek
Tower Climber
Mini Trek
Tower Flyer
Tower Climber
Adventures recommended for 11-15 years old:
Fforest Coaster
Bounce Below
Underground Golf
Tower Coaster
Treetop Nets
Tower Climber
Velocity
Phoenix
Helix
Aero Explorer
Titan
Zip Safari
Full Trek
Skyride
Deep Mine Tour
Adventures recommended for 15+ years old:
All the adventures for 11-15 years above plus,
Caverns
Stadium Walk/Flyer/Drop
Quarry Karts
Plummet
What are the best adventures to do on a rainy day?
All our adventures are possible to do in the rain but if you want to stay dry, the following adventures are best for you:
North Wales
Bounce Below
Underground Golf
Caverns
Deep Mine Tour
London
Helix
ArcelorMittal Orbit 360
Do you offer a cheaper price if I book in advance?
Yes! Some adventures offer early-bird pricing when booked ahead of time. Eligible dates and pricing can be viewed directly in the booking calendar of each adventure.
What is early-bird pricing?
Our 'early-bird pricing' is a promotional rate offered on selected adventures when booked ahead of time. If you book closer to the adventure date, the early-bird pricing may no longer be available, and standard rates will apply.
No promo code is needed! The early-bird pricing is automatically applied to eligible dates in the booking calendar.
How can I tell which days have early-bird pricing?
To see which dates include early-bird pricing, please refer to the booking calendar for your chosen adventure. Eligible dates will display 'Early Bird Price' and the promotional rate directly on the date. The price is automatically displayed and applied.
How far in advance do I need to book to receive early-bird pricing?
To qualify for early bird pricing, bookings must be made at least 90 days before the adventure date. Booking further in advance increases your chances of securing the promotional rate.
What adventures offer early-bird pricing?
All adventures are included in early-bird pricing, though discounts may not appear for some dates. Depending on the adventure, a reduced rate may only apply once a specific advance booking threshold is met. This advance booking window varies for each adventure.
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