Got questions? This is where you will find quick answers to everything about Zip World, from bookings and what to expect on the day to accessibility and our thrilling experiences. If something is not covered here, just reach out to the team. We are here to make sure your adventure goes without a hitch.
Your booking confirmation email will have an 'arrival time' and a 'start time' for your adventure. Your arrival time will be 30 minutes before the slot you booked, this is so we can make sure you have a smooth check-in process, have enough time to find a parking space and you arrive on time for your adventure briefing.
All our sites have toilets accessible to our visitors.
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