Got questions? This is where you will find quick answers to everything about Zip World, from bookings and what to expect on the day to accessibility and our thrilling experiences. If something is not covered here, just reach out to the team. We are here to make sure your adventure goes without a hitch.
Content creators are welcome to book onto experiences themselves and film using a phone, without any special equipment. This can be done without prior discussion or supervision from the marketing team. If you’re interested in a formal collaboration with us, please get in touch before your visit. You can contact us via our social media channels or email us at marketing@zipworld.co.uk. Don't forget you can also tag us in your content after your adventure for a possible feature on our social media channels.
Your booking confirmation email will have an 'arrival time' and a 'start time' for your adventure. Your arrival time will be 30 minutes before the slot you booked, this is so we can make sure you have a smooth check-in process, have enough time to find a parking space and you arrive on time for your adventure briefing.
All our sites have toilets accessible to our visitors.
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