Got questions? This is where you will find quick answers to everything about Zip World, from bookings and what to expect on the day to accessibility and our thrilling experiences. If something is not covered here, just reach out to the team. We are here to make sure your adventure goes without a hitch.
Parking can be added to your basket when booking online, and parking is free at Zip World operated car parks when you pre book two or more adventures. Parking charges apply at all Zip World sites. Please note that at Windermere, Manchester, Cardiff and London, parking is not managed by Zip World. Visitors are informed on our website and in their booking confirmation email. All car parks have clear signage in line with British Parking Association requirements.
Paying for parking on arrival via the RingGo app, incurs an extra app administration charge of 60p. Location codes need to be entered when paying for parking:
We accept all major debit and credit cards apart from American Express. We do also accept BACS transfer when paying for adventures through our booking centre. We do not accept cash at any of our sites.
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