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Commercial Development Manager

Commercial Development Manager 

Zip World is the ultimate adventure destination. Home to the world’s fastest zip line, the UK’s first alpine coaster, and the UK’s only subterranean net adventure, Zip World is committed to providing the most unique and thrilling adventures - from check-in to touch down.  

Due to the continued growth and success of the business, we are looking for a Commercial Development Manager to play a critical role in supporting the Commercial Director to set out the strategic commercial activities of the business. 

The Role - Commercial Development Manager   

As the Commercial Development Manager, you will take ownership of in-house sales projects involving corporate and group booking, events, commercial operations, photo and video sales, and eCommerce, in turn, increasing annual revenue across all sites in line with KPIs and contributing to an agreed percentage of the total revenue of the business. 

Your duties will include, although may not be limited to: 

Overseeing the management of Adventure Booking Centre, delivering sales performance through upselling group and corporate bookings 

Developing, implementing, and evaluating commercial strategy in line with strategic objectives 

Project managing the setup of commercial agreements and partnerships to maximise revenue 

Being the ambassador of all commercial outlets and ensuring these are integral parts of the customer experience 

Working collaboratively with the Marketing Team to identify retail and merchandising trends and working with partners in designing the range 

Ensuring full availability of retail products and services and maintaining inventories 

Taking responsibility for group supplier contracts and strategic account management contacts 

Agreeing on purchasing strategy for managers to maintain consistency and ensure the best value for the business 

Leading on the implementation of the retail strategy both on and offline for new sites 

Planning and implementing seasonal display schemes in line with the site events calendar 

Working with central support teams to promote the retail offer where appropriate, including online upsell, supporting content creation for social media and ensuring accurate and effective in-store POS 

Leading on photo and video supplier relationship and product development to enhance the offering 

Formulating pricing policies, completing regular margin reviews, and examining financial data, and using to improve site profitability 


Our Requirements - Commercial Development Manager vacancy 

A strong commercial awareness – you will know how to make a profit whilst maintaining strong client relationships, delivering quality, and staying fully aligned to company values 

A proactive, diligent, and forward-thinking approach 

Excellent communication skills – you're someone who can get your point across in a positive, honest, and constructive way 

Ability to thrive in a dynamic, intense, performance-driven culture. Comfortable with ambiguity and rapid change 

Delivers clear, easy-to-understand messages; compelling to listen to and able to inspire confidence 

Excellent stakeholder communication and contract management skills 


The Package 

As the Commercial Development Manager, you will benefit from: 

An attractive salary of £45,000 per annum

25% company bonus scheme

Free gym membership 

Discounted access to all Zip World adventures 

Food and beverage discounts at Zip World sites 

Company social events throughout the year    

Permanent contract 


Your core working hours will be Monday to Friday 9am to 5:30pm, with infrequent flexibility and weekend work required to accommodate business needs.   

You’ll be working at our offices in Llanrwst (Conwy County, North Wales). Where required, relocation assistance will be provided.  

All applications for this Commercial Development Manager vacancy are to be submitted online or via email to recruitment@zipworld.co.uk

How to Apply?

To apply, please send a covering letter with the following:

  • Why are you interested in this position?
  • Please tell us about your relevant skills and experience and why you would be suitable for this position.

Along with a copy of your CV, to recruitment@zipworld.co.uk.

Before applying, please make sure you have read our Candidate Privacy Notice.

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