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Food & Beverage Team Leader - Tower, South Wales



Food & Beverage Team Leader - Tower in South Wales

Please note this position will be based at Zip World Tower in South Wales

Since 2013, Zip World has opened 3 sites in the heart of the Snowdonia Mountain range, bringing not only unique adventures to the area but also creating hundreds of jobs for the region.  We’re now on the lookout for individuals to join the team at our new site in the Cynon Valley, which will be our fourth location and our first outside of North Wales.

We cannot wait to bring our exhilarating adventures to South Wales and are looking forward to bringing the Tower Colliery site back to life and transforming the location into a world-class destination.

If you're passionate about customer experience and thrive on operating in a hospitality environment, then this is an exciting opportunity to join an established brand as a Food & Beverage Team Leader, looking after the brand new food outlet unit at Tower.

This is a  hands-on role to lead the day to day operations within the F&B department, but also to work with and assist all departments to ensure the highest standards at all times.

What will this role entail?

  • Driving the business from the front in delivering a Food & Drink service people talk about
  • Building a culture that's truly passionate about the needs of our customers
  • Operate the outlet efficiently and profitably whilst maintaining an excellent reputation for both quality and customer service, enabling thousands of visitors to enjoy a unique dining experience
  • Develop the food and beverage offering with a focus on quality and local provenance, supporting the production and costing of the menu and new dishes
  • Liaising with purchasing companies for food and drink orders, ensuring a robust and efficient stock management system
  • Taking responsibility for the daily operations of the Front of House and kitchen teams. Developing your team through support and coaching
  • Maximising revenue by achieving, interpreting, and acting upon the weekly financial results
  • Recruiting, training, and motivating team members to meet the needs of the business
  • Taking action on customer queries and feedback in the interest of the customer and the operation

What will I need in order to be considered for this role? 

  • Experience working in a similar role/environment for a consumer brand, ideally within the tourism sector with great local knowledge
  • Experience in Food and Beverage Management is essential
  •  An assertive, diplomatic hands on approach with a “Can do” attitude
  • An engaging and outgoing personality
  • Strong attention to detail
  • Able to work weekends on a rota basis
  • Interpersonal skills that enable you to work with people at all levels
  • Full clean driving license.

What will I receive in return?

As the Food & Beverage Team Leader, you will receive a salary between £22,000 - £28,000 depending on experience, plus a range of attractive benefits including free gym membership, private healthcare, and discounted access to all Zip World adventures, food and beverage discounts at Zip World sites, and social events throughout the year.

 

If you are interested in this role and possess the skills necessary, please apply by using the apply button, for more information please email recruitment@zipworld.co.uk

 

Closing date - Spring  2021


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