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Instructors and Adventure Hosts - Fixed Term (Seasonal) Contracts

Join the team and experience adventure for 2019

Location:  Blaenau Ffestiniog, Bethesda & Betws-y-Coed

Open Days:  Various (see below)

Closing Dates:  Various (see below)

Rate of Pay:  £8.63 - £8.94 per hour


Who are we?

If you don’t know by now, Zip World is North Wales’ ultimate adventure destination. You can find yourself flying head-first over Penrhyn Quarry on the world’s fastest zip line, hurtling through the Welsh woodland on the UK’s first alpine coaster, or exploring an underground labyrinth at the UK’s only subterranean net adventure.  Zip World are committed to providing the most unique and thrilling adventures, from check-in to touch down.  We started with a handful of employees in nothing more than a small cabin back in 2013 - fast forward nearly 6 years, and we’re going from strength to strength, employing over 300 team members, operating at 3 stunning locations in North Wales.

What will you be doing?

All of the above and more simply would not be possible without our team. Our staff are the very heart and soul of Zip World. They provide our customers with the extraordinary experiences that bring them back time and time again and it’s safe to say that nothing short of excellent customer service is one of our top priorities. 

This is where you step in. Your energy, enthusiasm and passion are exactly what we’re looking for to ensure that our customer experience is the best it can be.


As an instructor, your pivotal role will vary from day to day – you will be ‘kitting-up’ our customers, instructing, engaging, and generally preparing them for an experience of a lifetime.  This can be a challenging role which often requires you to be operating in all weather conditions.  We will provide you with full training, you just need to bring your enthusiasm, commitment and sense of adventure.

Rate of Pay:  From £8.63 per hour after completion of training (NMW during training)

Contract:  Fixed Term until October 2019 (with the possibility of extending through the Winter).  Minimum hours contract ranging from 12 to 32 hours per week, however this will increase during peak periods.

Adventure Hosts (Check In Staff)

Want to keep your feet on the ground as an Adventure Host?  Our Adventure Hosts are the first point of contact for our guests.  Greeting them with a smile and guiding them through the check-in process, kick-starting every customer's journey.  You will need to have great customer skills, patience and be confident with using IT systems.

Rate of Pay:  £8.94 per hour

Contract:  Fixed Term until October 2019.  Minimum hours contract ranging from 12 to 32 hours per week, however this will increase during peak periods.


At Penrhyn Quarry we also require drivers to transport our customers during their adventure.  You must have good driving skills and have experience handling a large vehicle.

Catering Opportunities

We also have some vacancies coming up in our catering outlets including Fforest Caffi and Blondins Restaurant.  These will include chefs, kitchen staff and front of house assistants.

Rate of Pay:  £5.90 or National Minimum Wage (whichever is higher for your age group).


Have we tempted you?  Want more Information?  Come along to one of our Open Days.

Zip World Slate Caverns, Llechwedd Slate Caverns, Blaenau Ffestiniog LL41 3NB

Open Day:  Monday 21st January 12-5pm

Closing Date for Applications:  28th January

Interviews and Assessment:  Week commencing 4th February

Start Date:  4th March

Zip World Fforest, Zip World Fforest A470, Betws-y-Coed LL24 0HX

Open Day:  Wednesday 23rd January 3-7pm

Closing Date for Applications:  1st February

Interviews and Assessment:  Week commencing 11th February

Start Date:  4th March

Zip World Penrhyn Quarry, Bethesda LL57 4YG

Open Day:  Friday 25th January 12-5pm

Closing Date for Applications:  12th February

Interviews and Assessment:  Weeks commencing 18th February and 25th February

Start Date:  25th March

Zip World Base Camp, Denbigh Street, Llanrwst, Conwy LL26 0LL

In addition, we are also holding an Open Day at our head office.  The jobs aren't based there but this is an opportunity to come and chat to representatives from each site.

Saturday 26th January (12-4pm):  Zip World Base Camp


To apply now send us your CV and take care to state your preferred role, site and availability.  Please remember that these are seasonal roles and therefore will have a fixed end date.



We now have limited accommodation available from 4th March to October at our Base Camp in Llanrwst.  If you are interested in the option of accommodation, please state this clearly on your application.

How to Apply

To apply, please send a covering letter with the following:

  • Why are you interested in this position?
  • Please tell us about your relevant skills and experience and why you would be suitable for this position.

Along with a copy of your CV, to recruitment@zipworld.co.uk.

Before applying, please make sure you have read our Candidate Privacy Notice.

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