Got questions? This is where you will find quick answers to everything about Zip World, from bookings and what to expect on the day to accessibility and our thrilling experiences. If something is not covered here, just reach out to the team. We are here to make sure your adventure goes without a hitch.
All our adventures are possible to do in the rain but if you want to stay dry, the following adventures are best for you:
North Wales
Bounce Below
Underground Golf
Caverns
Deep Mine Tour
London
Helix
ArcelorMittal Orbit 360
Yes! Some adventures offer early-bird pricing when booked ahead of time. Eligible dates and pricing can be viewed directly in the booking calendar of each adventure.
Our 'early-bird pricing' is a promotional rate offered on selected adventures when booked ahead of time. If you book closer to the adventure date, the early-bird pricing may no longer be available, and standard rates will apply.
No promo code is needed! The early-bird pricing is automatically applied to eligible dates in the booking calendar.
To see which dates include early-bird pricing, please refer to the booking calendar for your chosen adventure. Eligible dates will display 'Early Bird Price' and the promotional rate directly on the date. The price is automatically displayed and applied.
To qualify for early bird pricing, bookings must be made at least 90 days before the adventure date. Booking further in advance increases your chances of securing the promotional rate.
All adventures are included in early-bird pricing, though discounts may not appear for some dates. Depending on the adventure, a reduced rate may only apply once a specific advance booking threshold is met. This advance booking window varies for each adventure.
Some of our adventures do require you to remove or cover facial piercings. We would recommend that facial piercings be removed before taking part but please refer to the individual adventure restrictions here.
Content creators are welcome to book onto experiences themselves and film using a phone, without any special equipment. This can be done without prior discussion or supervision from the marketing team. If you’re interested in a formal collaboration with us, please get in touch before your visit. You can contact us via our social media channels or email us at marketing@zipworld.co.uk. Don't forget you can also tag us in your content after your adventure for a possible feature on our social media channels.
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