FAQs
Got questions? This is where you will find quick answers to everything about Zip World, from bookings and what to expect on the day to accessibility and our thrilling experiences. If something is not covered here, just reach out to the team. We are here to make sure your adventure goes without a hitch.
Do you offer military discount?
We do offer discount of 15% off our adventures only to anyone in the armed forces. The discount is valid any day of the week, including holidays. If you wish to book using your discount please phone our bookings team on 01248 601 444. Please note, the discount is only valid for the registered member of the group and proof of employment must be shown at check-in on the day of your booking. If you can’t provide proof, this may result in you not being able to participate on the day.
Do you offer NHS discount?
We do offer anyone working in the NHS discount of 15% off our adventures only. The discount is valid any day of the week, including holidays. If you wish to book using your discount please phone our bookings team on 01248 601 444. Please note, the discount is only valid for the registered member of the group and proof of employment must be shown at check-in on the day of your booking. If you can’t provide proof, this may result in you not being able to participate on the day.
Do you offer Blue Light discount?
We are not a part of the Blue Light scheme. However, we do offer a 15% discount on adventures only for anyone working within the NHS, the armed forces, social care, police, firefighters, emergency first responders or search and rescue teams. Please phone us on 01248 601 444 to place a booking using the discount. This can be redeemed any day of the week, including holidays. Please note, the discount is only valid for the registered member of the group and proof of employment must be shown at check-in on the day of your booking. If you can’t provide proof, this may result in you not being able to participate on the day.
Is the Tyn-y-Coed a good base for visiting Zip World?
The Tyn-y-Coed inn is based in Capel Curig and is a great place to visit all the Zip World sites in North Wales - guests also have access to 10% off adventures with us. From the Tyn-y-Coed to each site:
Zip World Betws-y-Coed - 13 mins
Zip World Llechwedd - 26 mins
Zip World Penrhyn Quarry - 22 mins
Can I book a group of 4 ticket over two different time sessions?
Visitors using a group of 4 ticket to book an adventure must all take part within the same time session. A group of 4 ticket can’t be split across multiple time sessions. If you need any assistance or want to confirm availability, feel free to call us on 01248 601 444.
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