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Privacy Policy

Zip World Ltd does not disclose any of the information collected from our buyers or contacts to any third party, save that necessary for the delivery of goods.

Privacy Policy

Zip World Limited ("We") are committed to all aspects of data protection and takes seriously its duties, and the duties of its employees, under the Data Protection Act 1998.

We do update this Policy from time to time so please do review this Policy regularly.

This policy (together with any other terms of use available on our website and any other documents referred to on it) sets out how we deal with personal data, including personnel files and data subject access requests, and employees' obligations in relation to personal data.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Zip World Limited of Zip World Base Camp, Denbigh Street, Llanrwst, LL260LL

Information that we collect

In running and maintaining our website we may collect and process the following data about you:

  • Information about your use of our site including details of your visits, such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  • Information provided voluntarily by you. For example, when you register for information or make a purchase or booking.
  • Information that you provide when you communicate with us by any means.

Use of your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

  • To provide information to you that you request from us relating to our products or services.
  • To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
  • To inform you of any changes to our website, services or goods and products.

If you have previously purchased goods or services from us, we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.

Booking Details

Where you make a booking with us, we require certain personal information to allow us to process your booking. This includes your name, address, telephone number, email address or information relating to your company or organisation in the case of a group booking. We may have to pass on certain details to a company or organisation (our insurers, for example) in order that your booking can be processed.

Zip World may contact you (either directly or through our authorised direct marketing agents) from time to time with details of our products, services or special offers or other information we think you may find interesting

If you do not wish your personal information to be used for marketing purposes please tick the box on the Acknowledgement of Risk you will be required to sign before participating in the Activities.

We may be required to provide information by law as permitted by the Data Protection Act or by a legal authority recognised by the European Union.

For your protection we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.

If you have not previously objected to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to our Zip World Limited of Zip World Base Camp, Denbigh Street, Llanrwst, LL260LL

You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. This fee will not exceed £10 per data subject. If you would like a copy of the information held on you please write to our Data Zip World Limited of Zip World Base Camp, Denbigh Street, Llanrwst, LL260LL

If you believe that any information we are holding on you is incorrect or incomplete, please write to our Data Protection Compliance Officer at Zip World Limited of Zip World Base Camp, Denbigh Street, Llanrwst, LL260LL We will promptly correct any information which is found to be incorrect

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Cookie Policy

Managing cookies on this website

We use cookies on our website to make your browsing experience better. By using this website you accept our use of cookies. You can control how cookies are placed on your device and remove existing cookies; all you have to do is change your web browser settings.

What types of cookies do we use?

The type of cookies used on most websites can generally be put into 1 of 4 categories, based on the International Chamber of Commerce guide to cookie categories; Strictly Necessary, Performance, Functionality and Targeting.

Strictly Necessary Cookies

These cookies are essential, as they enable you to move around the website and use its features, such as accessing secure areas. Without these cookies, services you've asked for can't be provided. These cookies don’t gather information about you that is used for marketing or remembering where you've been on the internet.

Performance Cookies

These cookies collect information about how you use a website, for example which pages you go to most often and if you get error messages from certain pages. These cookies don’t gather information that identifies you. All information these cookies collect is anonymous and is only used to improve how a website works. These cookies are not used to target you with online marketing. Without these cookies we can't learn how our website is performing and make relevant improvements that could better your browsing experience.

Functionality Cookies

These cookies allow a website to remember choices you make (such as your user name, language or the region you're in) and tailor the website to provide enhanced features and content for you. For instance, a website may be able to provide you with local weather reports or traffic news. These cookies can also be used to remember changes you've made to text size, font and other parts of pages that you can customise. They may also be used to provide services you've asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymous and they cannot track your browsing activity on other websites. Without these cookies, a website cannot remember choices you've previously made or personalise your browsing experience.

Targeting Cookies

These cookies are used to tailor marketing to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information may be shared with other organisations such as advertisers. Although these cookies can track your visits to other websites, they don’t usually know who you are. Without these cookies, online advertisements you encounter will be less relevant to you and your interests.

What happens if I turn off Cookies in my browser?

Up-to-date browsers give you the option to accept or decline cookies. This is a global setting that applies to every website you visit. If you do switch off cookies at a browser level, your device won't be able to accept cookies from any website. This means you will struggle to access the secure area of any website you use and you won't enjoy the best browsing experience when you are online.

You may wish to visit, which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about them.

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