Head Office

Programme Manager

Zip World is the ultimate adventure destination. Home to the world’s fastest zip line, the UK’s first alpine coaster, and the UK’s only subterranean net adventure, Zip World is committed to providing the most unique and thrilling adventures - from check-in to touch down.

Due to the continued growth and success of the business, we require an experienced Programme Manager to ensure the business is well placed to execute its ambitious growth plans. This role enables Zip World to achieve its core vision of Adventure Unlocked by managing a wide range of interlinked projects to ensure they all merge to drive a business towards success and support the organisation's strategic direction. It is directly associated with the development and execution of the responsible adventure.

To that end, we are looking for an exceptional individual who will enjoy working as part of this growing, successful company and is looking to play a critical long-term role in its success.

This role enables Zip World to achieve its core vision of creating extraordinary experience.

We are proud to be part of the B Corp family, which reflects our dedication to balancing profit with purpose. This status recognises our commitment to high social and environmental standards, transparency and accountability.

Are you ready to unlock your potential and join one of the UK's leading Adventure providers?

As the business enters a new, exciting period of expansion we are looking for an experienced and driven Programme Manager to join our first class projects team.

As the Programme Manager you will:

  • Develop the Strategic Outline Case, Outline Business Case and seek necessary approvals (internal/ external)
  • Consolidating and documenting the fundamental components of programmes (scope, schedule, resource requirements, budgets, risks, opportunities and issues, and quality requirements)
  • Preparing and maintaining schedules of programme activities and events, taking account of dependencies and resource requirements
  • Developing, implementing and updating resource allocations plans (other than finance) needed for programmes, taking account of availabilities and scheduling
  • Developing and agreeing budgets for programmes and controlling forecast and actual costs against them
  • Identifying and monitoring programme risks (threats and opportunities), planning and implementing responses to them and responding to other issues that affect programmes
  • Managing the integration of programme outcomes into business-as-usual, addressing the readiness of users, compatibility of work systems and the realisation of benefits
  • Preparing and maintaining an overall schedule for resource use, which avoids bottlenecks and conflicting demands, and sequencing outcomes, to enable the efficient realisation of benefits
  • Managing stakeholders, taking account of their levels of influence and particular interests
  • Identifying and/or developing frameworks and methodologies that ensure management of programmes will be comprehensive and consistent across different initiatives (“framework” refers to the parameters, constraints or rules established to standardise delivery)
  • Establishing and maintaining governance arrangements for the delivery of programmes, defining clear roles, responsibilities and accountabilities, that align with organisational practice

Experience & Competencies:

  • Proven experience in program management or a related role
  • Strong knowledge of project management principles and practices
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Experience with SharePoint or other collaboration tools is a plus
  • Excellent communication and negotiation skills
  • Strong analytical and problem-solving abilities
  • Ability to work well under pressure and meet deadlines
  • Knowledge of disaster recovery planning is desirable

What will I receive in return?

  • As the Programme Manager you will receive an attractive salary (£65,000 DOE)
  • Discretionary annual bonus scheme (up to 25% of basic salary)
  • Free use of Zip World Adventures
  • Discounted food & beverage on Zip World sites
  • Exclusive Mountain Equipment Discount
  • Free Access to North Wales Top Ten Attractions (Subject to T&Cs)
  • Cycle to Work & Technology Salary Sacrifice Scheme
  • Discounted Gym and Leisure facilities access

Job Types: Full-time, Permanent

Pay: £65,000.00 per year

Additional pay:

  • Bonus scheme

Benefits:

  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Health & wellbeing programme
  • Private medical insurance
  • Relocation assistance
  • Store discount

Schedule:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Llanrwst, LL26 0LL: reliably commute or be willing to relocate with an employer-provided relocation package (required)

Education:

  • Bachelor's (required)

Experience:

  • Project management: 3 years (preferred)

Work Location: In person