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Getting in touch with the Zip World team

We get lots of questions from people planning their next Zip World adventure, so we’ve put together a Frequently Asked Question's page to help.

If you prefer to speak to a member of our Adventure Booking Team, please call 01248 601 444 or email us on

Please note all calls will be recorded for training and monitoring purposes. Adventure Centre Booking Hours: 9am-5.30pm. Site opening hours vary, please contact us for more information. To ensure you get the best, and quickest answer our Adventure Consultants will normally phone you back between 9am-5.30pm to answer your question. We always do our best to give all of our customers the best possible service and adventure. Should we not have met these expectations please let us know by contacting us at