Can I receive a refund if I choose to cancel my booking?

You must notify us within 7-days of the booking date if you wish to cancel or you will not be entitled to amend your booking, or receive any refunds for cancellations or seek compensation in any way.

Group bookings (excluding events and themed experiences) of 6-15 Participants may be cancelled or amended after the giving of at least 14 days’ notice of cancellation or reduction of numbers.

Group bookings (excluding events and themed experiences) of 16 or more Participants may be cancelled or amended after the giving of at least 28 days’ notice of cancellation or reduction in numbers.

If you do qualify for a refund, this will be a full refund except for the booking fee and ticket plan if purchased.