FAQs
Got questions? This is where you will find quick answers to everything about Zip World, from bookings and what to expect on the day to accessibility and our thrilling experiences. If something is not covered here, just reach out to the team. We are here to make sure your adventure goes without a hitch.
Do I need to book in advance or can I just turn up?
We’d always recommend booking in advance to avoid disappointment. If you turn up without a booking, we will do our best to fit you in, but cannot guarantee this. Please be sure to book in advance if you’re travelling a distance to visit us.
Do the Forest Lodges have WiFi?
Yes - all of our Forest Lodges come with complimentary WiFi, so you can stay connected throughout your stay. Whether you're streaming a film, checking in with work, or sharing your adventures on social media, you're covered.
Do we get discount at Zip World during our stay in the Forest Lodges?
When you arrive at your lodge, you’ll find a welcome card waiting for you with a 10% discount code to use during your stay.
Will Zip World Betws-y-Coed be open during my stay at the Forest Lodges?
If you want to experience our adventures at Zip World Betws-y-Coed during your stay, the site is open all year round except Christmas Day and Boxing Day. However, in the off-peak seasons we do operate on selected days only, so the site may not be open during your stay. Please refer to the adventures page on our website to check calendar dates that are available to book.
Is there a BBQ area at the Forest Lodges?
Due to the nature of the location, we can't allow the use of any BBQ equipment including disposable BBQ's on the balcony or anywhere in the area surrounding the lodges.
What is provided for at the Forest Lodges?
Every lodge has enough utensils for your stay including plates, bowls (for adults and children), plastic wine glasses, plastic cups, mugs, cutlery, pots, frying pan, spatular, chopping board, chopping knife and a corkscrew with bottle opener.
You will also receive tea bags, coffee and sugar. The fridge will be stocked with milk and orange juice, as well as a small selection of welcome treats waiting for you upon your arrival.
Towels and bedding are provided for your stay, along with 2 robes that will be hanging behind the door in the bathroom.
Are there cooking facilities in the Forest Lodges?
Each Forest Lodge provides you with a 2-ring induction hob and kettle. The lodges with the hot/cold bath also has a microwave installed.
Are the Forest Lodges dog-friendly?
Yes, our Forest Lodges are dog-friendly! You're welcome to bring up to two medium-sized dogs, with a charge of £35 per dog.
For your convenience, we can provide essentials like a dog bed and bowl—just let us know in advance. Of course, you’re more than welcome to bring your dog's favourite items from home to help them settle in comfortably.
Is the Tyn-y-Coed a good base to stay when visiting Eryri (Snowdonia) National Park?
The Tyn-y-Coed Inn is perfectly situated in the heart of Capel Curig—just a stone’s throw from some of the most breathtaking spots in Eryri (Snowdonia) National Park, ideal for both sightseeing and walking.
If you love hiking, you’re in luck—Moel Siabod is right on your doorstep, with the trailhead just a short walk from the inn and even visible from some of the rooms.
For more iconic adventures, Yr Wyddfa (Snowdon) and the Glyder mountain range are only a 10-minute drive away, offering access to some of the best hikes in the region. Plus, the charming towns of Betws-y-Coed, Beddgelert, and Llanberis are all within easy driving distance, perfect for memorable day trips.
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