FAQs
Got questions? This is where you will find quick answers to everything about Zip World, from bookings and what to expect on the day to accessibility and our thrilling experiences. If something is not covered here, just reach out to the team. We are here to make sure your adventure goes without a hitch.
Is there a car park at the Tyn-y-Coed?
Guests and customers can use the car park at the Tyn-y-Coed at no charge — just make sure to register your vehicle at reception upon arrival to activate complimentary parking. There is a 10 minute grace period from parking to entering your registration at reception.
Is the Tyn-y-Coed a good base for visiting Zip World?
The Tyn-y-Coed inn is based in Capel Curig and is a great place to visit all the Zip World sites in North Wales - guests also have access to 10% off adventures with us. From the Tyn-y-Coed to each site:
Zip World Betws-y-Coed - 13 mins
Zip World Llechwedd - 26 mins
Zip World Penrhyn Quarry - 22 mins
Can I book a group of 4 ticket over two different time sessions?
Visitors using a group of 4 ticket to book an adventure must all take part within the same time session. A group of 4 ticket can’t be split across multiple time sessions. If you need any assistance or want to confirm availability, feel free to call us on 01248 601 444.
Is the Tyn-y-Coed dog-friendly?
The pub and dining area are both dog-friendly, we just ask that the dog remain on the lead. The inn also provides dog-friendly rooms if needed at no extra charge to the dog.
Where do I park for the Forest Lodges?
Each lodge has a clearly signposted, designated parking space located in the upper car park of the Zip World Betws-y-Coed site. Guest parking is completely free, and you'll find simple instructions for registering your vehicle inside your lodge.
Are there specific days to check-in to the Forest Lodges?
Our check-in days are Monday and Friday with a 3-night minimum stay.
Are the Forest Lodges accessible?
Due to the environment, the terrain to and from the Forest Lodges is not suitable for wheelchairs.
Does the Tyn-y-Coed offer early check-in or late check-out?
We do offer this as an option when you stay at the Tyn-y-Coed for a charge of £10.
Can my child stay in a room on their own at the Tyn-y-Coed?
We can accommodate a child 16 years and over in a room by themselves but they must be staying with an adult over the age of 18 years.
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