FAQs
Got questions? This is where you will find quick answers to everything about Zip World, from bookings and what to expect on the day to accessibility and our thrilling experiences. If something is not covered here, just reach out to the team. We are here to make sure your adventure goes without a hitch.
I didn’t know I had to pay for parking
Parking can be added to your basket when booking the adventures online. There are also clearly marked signage in all our carparks that are in-line with British Car Park Association requirements. Visitors are also made aware on our website and on the booking confirmation email, that car parking charges apply to all sites.
What if I can’t download the parking app?
It is recommended that parking is paid for through the Zip World website when booking your adventures for a smooth check-in process when you arrive. Payment only needs to be made before exiting the car parks. Visitors will be able to take advantage of Zip World’s free Wi-Fi.
How do I pay for parking?
You can pay for parking on the Zip World website when booking your adventures. There is an option to add parking to your basket before checking out. Payments are managed via RingGo. You can also pay before or upon arrival to a Zip World site, by downloading the RingGo app. There is signage at every car park instructing you how to pay for parking.
Why do you charge for parking?
It has been introduced to re-invest into the visitor experience and to offset the increasing costs of doing business, a challenge faced by many companies across various sectors. We re-invest into our car parks with regular maintenance and upkeep.
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