FAQs
Got questions? This is where you will find quick answers to everything about Zip World, from bookings and what to expect on the day to accessibility and our thrilling experiences. If something is not covered here, just reach out to the team. We are here to make sure your adventure goes without a hitch.
What does the Quarry Karts souvenir video capture?
The souvenir video is set up to record only on the second lap, as this is when most riders feel more confident and really get into the flow of the track. By then, you’ve already had a chance to practice the course, so your ride tends to be faster, smoother, and much more exciting to watch back. The camera is mounted on your helmet and faces outwards capturing the view of the track.
What does the Aero Explorer souvenir video capture?
On Aero Explorer, you get two goes on each track, and we let you decide which run you’d like to capture. This way, you have the flexibility to choose whether you want your first run, where everything feels new and exciting or your second run, when you’re more confident.
What makes Zip World vouchers such a good experience to gift?
Zip World vouchers solve the biggest gift-giving headaches. When it's cold and rainy, there are adventures like Caverns, Deep Mine Tour, and Underground Golf. Our adventures suit everyone from age 3 upwards, with adjustable thrill levels. Unlike physical gifts that gather dust, our experiences create actual memories. They're especially brilliant as family day out vouchers because everyone can join in, whatever the season.
What ages are Zip World activity vouchers good for?
We’ve got adventures for all ages. Each experience has its own requirements, so be sure to check out each adventure page for more details. Or use the filters to choose your adrenaline level and group type to find the perfect experience day voucher.
Is there a minimum age to participate?
Our adventures don't tend to have a minimum age, instead we use minimum height as an adventure restriction. Please check the individual adventure for the specific restrictions.
What adventures are suitable for children?
Most of our adventures are suitable for children of all ages when participating with an adult over 18 years.
Children taking part in our underground adventures must be of walking ability.
Adventures recommended for 4-11 years old:
Fforest Coaster
Bounce Below
Underground Golf
Tower Coaster
Treetop Nets
Tree Hoppers
Tiny Trek
Tower Climber
Mini Trek
Tower Flyer
Tower Climber
Adventures recommended for 11-15 years old:
Fforest Coaster
Bounce Below
Underground Golf
Tower Coaster
Treetop Nets
Tower Climber
Velocity
Phoenix
Helix
Aero Explorer
Titan
Zip Safari
Full Trek
Skyride
Deep Mine Tour
Adventures recommended for 15+ years old:
All the adventures for 11-15 years above plus,
Caverns
Stadium Walk/Flyer/Drop
Quarry Karts
Plummet
Do you offer a cheaper price if I book in advance?
Yes! Some adventures offer early-bird pricing when booked ahead of time. Eligible dates and pricing can be viewed directly in the booking calendar of each adventure.
What is early-bird pricing?
Our 'early-bird pricing' is a promotional rate offered on selected adventures when booked ahead of time. If you book closer to the adventure date, the early-bird pricing may no longer be available, and standard rates will apply.
No promo code is needed! The early-bird pricing is automatically applied to eligible dates in the booking calendar.
How can I tell which days have early-bird pricing?
To see which dates include early-bird pricing, please refer to the booking calendar for your chosen adventure. Eligible dates will display 'Early Bird Price' and the promotional rate directly on the date. The price is automatically displayed and applied.
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