FAQs
When should I arrive?
You will need to arrive on site ready to check in for your experience 30 minutes prior to your adventure start time.
What should I wear?
You will need to wear warm comfortable clothing suitable to the weather on the day, with walking boots or trainers. Some of our experiences require your arms and legs to be covered, please check individual adventure restrictions to see if this applies to you.
Can I protect my booking if I need to make any last-minute changes?
Yes, you can purchase ticket protection insurance at check-out which will allow you the flexibility to make a last-minute change or cancellation.
Can I book over the phone?
It is quicker to book online, but you’re welcome to call us if you’d prefer; please do so on 01248 601 444. Please note there may be a wait time on the phone, particularly during busy periods.
When are you open?
We are open all year round except Christmas day and Boxing Day. During off-peak seasons, please visit our checkout to see our booking calendar and our opening days. Each site has different opening times and days so please check our website.
I would like to speak to someone from Zip World before booking, how can I do this?
You can contact us on info@zipworld.co.uk or 01248 601 444
How do I book?
The easiest way to book is online. Click the red ‘Book Now’ button at the top of the page, and select your adventure, time, date and number of participants.
Do I need to book in advance or can I just turn up?
We’d always recommend booking in advance to avoid disappointment. If you turn up without a booking, we will do our best to fit you in, but cannot guarantee this. Please be sure to book in advance if you’re travelling a distance to visit us.
Still need help? View all our FAQs.

We're dog friendly

What's on-site
Outdoor picnic area
Bring a picnic and enjoy it in nature as you spot squirrels, rabbits, and other woodland creatures. Limited spaces available.
Cashless Site
We are a cashless site that accepts card and mobile payments for all transactions.
Dog Friendly
Well-behaved dogs are welcome at all of our locations.
Gift Shop
Remember your adventure forever by grabbing a Zip World momento.
Nearby Parking
A Heaton Park car park sits directly outside Zip World Manchester.
Lockers
Keep your belongings safe while you adventure. Coin operated lockers are available on this site.
Toilets
Toilets are on site so you’re all set before and after your adventure.
Refreshments
Grab a drink or a bite on site and refuel after your adventure.
Adventures at this location
How to find us
Situated within the expansive and historic Heaton Park, Zip World Manchester offers a thrilling escape right in the city. Just a few miles from Manchester's bustling city center, our adventure park is easily accessible by car, with plenty of parking available. Public transport options, including buses and trams, conveniently serve the park, making it simple to reach us for an unforgettable experience amidst the park's beautiful landscapes.
Manchester
We recommend using public transport, but you'll have no trouble reaching us regardless of your mode of travel.
Address
Heaton Park, Greater Manchester, Greater Manchester, England, M25 2QB


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