FAQs
Got questions? This is where you will find quick answers to everything about Zip World, from bookings and what to expect on the day to accessibility and our thrilling experiences. If something is not covered here, just reach out to the team. We are here to make sure your adventure goes without a hitch.
Where do I park for the Forest Lodges?
Each lodge has a clearly signposted, designated parking space located in the upper car park of the Zip World Betws-y-Coed site. Guest parking is completely free, and you'll find simple instructions for registering your vehicle inside your lodge.
Is the Tyn-y-Coed dog-friendly?
The pub and dining area are both dog-friendly, we just ask that the dog remain on the lead. The inn also provides dog-friendly rooms if needed at no extra charge to the dog.
Is the Tyn-y-Coed a good base for visiting Zip World?
The Tyn-y-Coed inn is based in Capel Curig and is a great place to visit all the Zip World sites in North Wales - guests also have access to 10% off adventures with us. From the Tyn-y-Coed to each site:
Zip World Betws-y-Coed - 13 mins
Zip World Llechwedd - 26 mins
Zip World Penrhyn Quarry - 22 mins
Is there a car park at the Tyn-y-Coed?
Guests and customers can use the car park at the Tyn-y-Coed at no charge. Just make sure to register your vehicle at reception upon arrival to activate complimentary parking. There is a 10 minute grace period from parking to entering your registration at reception.
Is the Tyn-y-Coed a good base to stay when visiting Eryri (Snowdonia) National Park?
The Tyn-y-Coed Inn is perfectly situated in the heart of Capel Curig. It's a stone’s throw from some of the most breathtaking spots in Eryri (Snowdonia) National Park, ideal for both sightseeing and walking.
If you love hiking, you’re in luck - Moel Siabod is right on your doorstep, with the trailhead just a short walk from the inn and even visible from some of the rooms.
For more iconic adventures, Yr Wyddfa (Snowdon) and the Glyder mountain range are only a 10-minute drive away, offering access to some of the best hikes in the region. Plus, the charming towns of Betws-y-Coed, Beddgelert, and Llanberis are all within easy driving distance.
Can I book a group of 4 ticket over two different time sessions?
Visitors using a group of 4 ticket to book an adventure must all take part within the same time session. A group of 4 ticket can’t be split across multiple time sessions. If you need any assistance or want to confirm availability, feel free to call us on 01248 601 444.
Are there laundry facilities at the Tyn-y-Coed?
Customers and guests are welcome to use the washing machine and dryer located in the drying room.
Is there anywhere I can store my bike at the Tyn-y-Coed?
We do have a safe area for customers and guests to store their bikes.
Can my child stay in a room on their own at the Tyn-y-Coed?
We can accommodate a child 16 years and over in a room by themselves but they must be staying with an adult over the age of 18 years.
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