FAQs
Got questions? This is where you will find quick answers to everything about Zip World, from bookings and what to expect on the day to accessibility and our thrilling experiences. If something is not covered here, just reach out to the team. We are here to make sure your adventure goes without a hitch.
Which adventures have souvenir videos available to purchase?
The point of view camera offers a different field of vision depending on the adventure. The camera's are mounted either on your helmet or on the equipment so you don't have to operate them, our team members will turn them on for you. Souvenir videos are available to purchase on the following adventures:
- Velocity
- Aero Explorer
- Quarry Karts
- Titan
- Caverns
- Helix
- Fforest Coaster
- Zip Safari
- Skyride
- Plummet
- Phoenix
- Tower Coaster
How long will my souvenir video be available?
If you don’t purchase your souvenir video, it will be stored for 3 days before being removed. Once purchased and unlocked, your footage will remain available for 30 days. After this time, it will no longer be accessible or downloadable, so make sure to keep a copy saved somewhere safe.
What does the Velocity souvenir video capture?
The souvenir video is designed to capture the fastest zip line in the world, known as the 'big zip'. The camera is mounted on your helmet facing you so it can record your real-time reactions. It’s all about capturing that moment of pure excitement so you can relive it later and share it with friends and family.
What does the Quarry Karts souvenir video capture?
The souvenir video is set up to record only on the second lap, as this is when most riders feel more confident and really get into the flow of the track. By then, you’ve already had a chance to practice the course, so your ride tends to be faster, smoother, and much more exciting to watch back. The camera is mounted on your helmet and faces outwards capturing the view of the track.
What does the Aero Explorer souvenir video capture?
On Aero Explorer, you get two goes on each track, and we let you decide which run you’d like to capture. This way, you have the flexibility to choose whether you want your first run, where everything feels new and exciting or your second run, when you’re more confident.
What does the Caverns souvenir video capture?
On Caverns, the camera is mounted on your helmet and faces outwards, so it records your entire adventure through the course. This setup not only captures you tackling the obstacles but also shows the person in front of you, giving a great perspective of the journey as it unfolds.
The filming runs for the whole adventure course, but it doesn’t include the short training section at the start. This way, your video focuses on the real experience.
What does the Titan souvenir video capture?
On Titan, the camera is mounted on your helmet and faces outwards, recording the full experience across both zip lines. It captures the incredible quarry views as you fly, as well as your friends and family soaring past on the other lines.
What does the Helix souvenir video capture?
On the Helix slide, the camera is mounted on the mat in front of you and so it records your reaction as you twist and turn down the slide. The video captures the full ride from start to finish, making sure every laugh, smile, and surprised expression is saved to relive later.
What does the Phoenix souvenir video capture?
On Phoenix, the camera is mounted on your helmet and faces outwards, recording the full experience across both zip lines. It captures the incredible quarry views as you fly, as well as your friends and family soaring past on the other lines.
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