FAQs
Got questions? This is where you will find quick answers to everything about Zip World, from bookings and what to expect on the day to accessibility and our thrilling experiences. If something is not covered here, just reach out to the team. We are here to make sure your adventure goes without a hitch.
Can I use my phone on the adventure?
Most of our adventures allow you to bring your phone to capture the experience but please note they must be securely fastened to you or in a zipped pocket. You may also not be allowed to use your phone during certain adventures.
Are there toilets at the parks?
All of our parks have toilets.
Is there anywhere to eat at the parks?
The following parks have indoor cafes or restaurants:
- Zip World Penrhyn Quarry - Blondin Restaurant - a modern, bistro-style venue.
- Zip World Tower - Cegin Glo - a modern bar and bistro.
- Zip World Betws-y-Coed - Betws Burrito - a cosy woodland cafe with delicious meals.
- Zip World Llechwedd - Llechwedd Caffi - a relaxing cafe perfect for refuelling.
All of our parks also offer snacks and drinks.
Does Zip World offer anywhere to stay while I visit?
Zip World has a number of places to stay in North Wales that are perfect for couples, friends and families:
Forest Lodges - Betws-y-Coed
Talfryn Cottages - Betws-y-Coed
Tyn-y-Coed - Capel Curig
All Zip World accommodation is within driving distance of all three of our North Wales parks.
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