Zip World Suspend Operations Until Spring 2021

We have come to the difficult decision to suspend all Zip World on-site operations until Spring 2021, following the most recent Government announcement

This is a historic blog post; some information may be out of date or no longer relevant. For all recent updates please head to our homepage or feel free to call us on 01248 601444 if you require any assistance.

As the changes continue to come from the Welsh and UK governments to fight the COVID 19 pandemic, we continue to find ourselves in a lot of uncertainty over the next few months. We have therefore made a difficult decision to not reopen in 2020 and have suspended operations until Spring 2021.  This will follow the two week fire breaker from the Welsh Government.

In order to ensure we can reopen next year when things will hopefully be more positive, we have taken this decision now to give us time to prepare for what looks to be a busy start to 2021.

If you have a booking scheduled for this time, we will automatically postpone your adventure, but don't worry, it will be stored safely in our system until you can choose a different date. Any bookings you may have for dates outside this period will still be in place. If you prefer, you can book in for another date now, or transfer your booking into gift vouchers, which are valid for 24 months and can be passed on, for example as a Christmas present later this year. To do this, get in touch on email:

Our priority is to keep the team, the community and customers safe, supporting the stay at home message. 2021 will be a hugely exciting year with the launch of our brand new site in South Wales, Zip World Tower.

Please note, due to the high volume of enquiries expected there will be a delay processing emails. We will respond to your request as soon as possible.

Thanks again for your continued support in what has been a challenging year for all, and we will see you again in 2021.

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